Hotel a Provincia occidentale

“Great all inclusive for family vacation. ”

“Il resort nel complesso mi è piaciuto moltissimo. La location è pazzesca e la posizione molto comoda, con il taxi in 10 minuti si arriva alla città vecchia, in 5 al Visitor center per Hegra o all’Elephant Rock; anche rispetto all’aeroporto dista solo mezz’ora. Ho apprezzato molto la cura dei dettagli, soprattutto la reception dal design minimal ed elegante così come il ristorante La Palma. Ottima la colazione: molto curata e varia, parte dolce buonissima, quella salata non l’ho provata ma si...

“Ok”

“No restaurant availability”

“One of the staff was very rude”

“ho soggiornato qui con un’amica per due notti. posto meraviglioso, personale molto cordiale e sorridente. il cameriere libanese della colazione ci ha fatto dei caffè espressi buonissimi! servizi offerti dalla struttura ottimi”

“I am very pleased with the experience. I just want to mention.if you came to Madina by HHR, You can go to the hotel next to the budget office there is a corridor that lead to the hotel indoor. The staff are great from check in to check out. We really enjoyed our stay thank you so much Allah bless you”

“Great”

“It was one of the best hotels I stayed in the middle east”

“Very helpful staff. Airport shuttle bus provided however there is no longer shuttle buses to majsid al nabwai”

“Shuttle service was canceled due to breakdown one occasion but guest weren't notified of the cancellation ”

“Great location and very clean hotel. However, the receptionist was rude, did not speak English well, and was unprofessional for a 5-star hotel. Pool service was poor no menu available, and it took almost 45 minutes to receive one. Other than that, the hotel is very good.”

“The best thing about the hotel was the location. The customer service wasn’t that great. We had three rooms and the AC wasn’t working for two of them. They sent someone up he had to clean the vents. Eventually he got them to work. Our rooms were not clean upon arrival. We talked to the supervisor nothing was done he didn’t even care. We paid a lot of our rooms and got really bad services. My recommendation is to look for another hotel especially if your paying dm you deserve something better. ”

“Upon arrival, we were informed that our reservation was not recorded on their system despite presenting physical evidence. I was in state of Ihram and remained composed to proceed with our Umrah. Upon arrival approximately four hours later, no confirmation of our reservation was received. We contacted Expedia who subsequently sent an email to the manager. We finally arrived at our room around 5:30 pm. Awful experience which ruined it for entire stay at the hotel. Will never be staying here...

“breakfast outstanding”